Store Policies

Pricing Notes
The cost of gold and silver regularly changes, and the amount of precious metals used may vary
by size. We do our best to keep our prices up to date. 
Sonya's "Hook" Trade-up Policy
Your St.Croix Hook Bracelet or ring can be upgraded to a larger wrist/finger size, to a wider band width,
or from silver to gold. We do not trade our other designs. When you return your old Silver or Silver with Gold Hook, just pay a $10 trade-up fee, difference in price, and a standard shipping fee for Priority mail.

Please remember when sending any jewelery by mail that it must be insured and we prefer you use USPS. All other carriers consider us international and you will have to provide the documentation they require. We can not do this for you.
 
Sonya Ltd cannot assume responsibility for any items lost or not delivered to Sonya Ltd- please insure!
Please give us a call or an e-mail if you have further questions.
Secure Shopping
Our Shopping cart is powered and secured by Big Commerce.

Shipping Procedures

The staff of Sonya Ltd. will personally review your order, and package your items for safe delivery.
We process and ship orders promptly. If there is a problem or delay in processing your order,
you will be contacted by the staff of Sonya Ltd.

Items ordered together are not necessarily shipped in the same package. If any item is temporarily
out of stock you will be notified.  Products are shipped using the US Postal Service's Priority, Express,
or Registered Mail. All packages are insured. Delivery times vary depending upon your
shipping location and shipping method.

Special Orders
Special orders are available and may require additional time to fulfill.
Sonya's Guarantee
If for any reason you are not completely satisfied with your purchase, within 30 days of receiving item(s) it can be returned for full credit. 
We will gladly replace the merchandise, or if you prefer, issue a store credit.
Please remember when sending any jewelery by mail that it must be insured. 
 
Sonya Ltd cannot assume responsibility for any items lost or not delivered to Sonya Ltd.
Please give us a call or an e-mail if you have further questions.
Contact
Sonya Ltd.
2101 Company Street Suite 1
Christiansted, VI  00820

 
Hours: Mon - Sat 10:00 - 5:00
Toll Free: (877) SONYA-VI   (877-766-9284)
Tel:  (340) 773-8924
E-Mail:    info@sonyaltd.com 
Privacy
Your order information and contact information will remain only with Sonya Ltd.
We will not sell your information to any other party.