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Store Policies
| Pricing Notes | |
| The cost of gold and silver regularly changes, and the amount of precious metals used may vary by size. We do our best to keep our prices up to date, but the final cost of your jewelry purchase may be different from what is listed. All gold prices are an estimate! We will always contact the customer before processing any payment if there is a change. |
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Sonya's "Hook" Trade-up Policy
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Your St Croix Hook Bracelet or ring can be upgraded to a larger wrist/finger size, to a wider band width,
or from silver to gold. We do not trade our other designs. When you return your old Hook, just pay a $10 trade-up fee, difference in price, and a standard shipping fee for Priority mail. Please remember when sending any jewelery by mail that it must be insured and we prefer you use USPS. All other carriers consider us international and you will have to provide the documentation they require. We can not do this for you. Sonya Ltd cannot assume responsibility for any items lost or not delivered to Sonya Ltd- please insure!
Please give us a call or an e-mail if you have further questions.
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Secure Shopping
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Our Shopping cart is powered and secured by Big Commerce.
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Shipping Procedures |
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The staff of Sonya Ltd. will personally review your order, and package your items for safe delivery. Items ordered together are not necessarily shipped in the same package. If any item is temporarily |
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Special Orders
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Special orders are available and may require additional time to fulfill.
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Sonya's Guarantee
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If for any reason you are not completely satisfied with your purchase, please return the item.
We will gladly replace the merchandise, or if you prefer, issue a credit.
Please remember when sending any jewelery by mail that it must be insured.
Sonya Ltd cannot assume responsibility for any items lost or not delivered to Sonya Ltd.
Please give us a call or an e-mail if you have further questions.
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Contact
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Sonya Ltd.
2101 Company Street Suite 1
Christiansted, VI 00820 Hours: Mon - Sat 10:00 - 5:00
Toll Free: (877) SONYA-VI (877-766-9284)
Tel: (340) 773-8924
E-Mail: info@sonyaltd.com
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Privacy
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Your order information and contact information will remain only with Sonya Ltd.
We will not sell your information to any other party. |
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