Gold Policy

Broken 14k Hook Bracelet Policy:

 Exposure to chlorine, bleach and any other harsh chemical can be very damaging and can lead an item to break. 

 1st Break within a year of purchase

Free replacement this does not include shipping

 1st Break after year of purchase

$100 the item will be repaired this does not include shipping

 2nd Break

$250 item is repaired this does not include shipping 

 3rd Break 

Scrap value can be put towards a new item or store credit 

 

Gold Return Policy

Gold purchases cannot be exchanged for a full refund. Gold purchases may be exchanged within 30 days for store credit.